Privacy and Data Policy


This privacy policy discloses the privacy practices for Egestures LLC — GiftBasketsOverseas.com and associated brands:
www.canastasderegalointernacionales.com
www.panierscadeauxinternationaux.com
www.geschenkkoerbeversand.de
www.cestasdepresente.com.br
www.giftbaskets.ru

(collectively, our “Sites”).
 

This privacy policy applies to information collected by this website and all of our Sites. It will notify you of the following:

 

  • What personally identifiable information is collected from you through our Sites & how it is used.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information or request a removal.
 

 

 

Information Collection, Use, and Sharing

 

We collect two kinds of information: (1) information you provide directly — such as your name, contact and billing details, recipient information, and anything you submit when you create an account, place an order, subscribe to our newsletter, or contact us; and (2) information collected automatically when you visit our Sites — including your IP address, device and browser identifiers, pages viewed, and on-site activity — through cookies and similar technologies, as described in the “Cookies and Tracking Technologies” section below.

We use this information to process and deliver your orders, verify orders and prevent fraud, provide customer service, operate and improve our Sites, and — where you have opted in — send you newsletters and promotional messages.

 

How we share information:

  1. Delivery and fulfillment: we share a recipient’s name, address, and phone number with the local florist, delivery agent, or courier as needed to fulfill the order you placed.
  2. Order verification: to confirm an order and prevent fraud, we may verify details with you by phone; information provided during real-time verification is not stored on our servers.
  3. Analytics and advertising providers: we use third-party analytics, advertising, and session-analytics technologies whose cookies and tags operate on our Sites and receive certain information about your device and activity (for example, IP address, browser or device identifiers, and pages viewed). These providers are identified in the “Cookies and Tracking Technologies” section below.
     

We do not sell your personal information for money.

Except as described above and as required to comply with law or legal process, we do not disclose your personal information to unrelated third parties for their own marketing.

You can control cookies and tracking technologies as described below, and you may request access to or deletion of your information by emailing admin @ giftbasketsoverseas.com; we honor verified requests within 5 business days.

 

 

Data Compliance

 

Data Protection Officer and Compliance Team ensure that we are fully compliant with the US & international data-processing rules & regulations. All data is accessible within MyAccount to any registered customer who initially provided the data to our company and opted in to use this feature (order history and address book). We regularly store limited customer and recipient data for our customers’ convenience: to allow placing orders faster and to minimize errors. The data is stored on our secure servers for up to 15 years.

However, any customer, recipient or affiliate can request their data to be removed from our system, and such request will be honored within 5 business days. To request a data removal or contact us with any other questions or concerns, please send an email to: [email protected].

 

 

Newsletters & Promotional Emails

 

We may send electronic newsletters or promotional emails for products and/or services offered on any one or more of our Sites, or from our third party partners, as a service to our prior customers from any of our Sites. We may send you newsletters and emails periodically listing current specials and deals from us. There may be opportunities to subscribe to an email list that will send you information about the events on our Sites, but we will only add you to the list with your consent. You may opt out of receiving any such newsletters and promotional emails as described below. You can easily opt out of receiving emails by clicking on the “Unsubscribe” link at the bottom of any of our promotional emails.

 

 

Text Messaging

 

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

 

 

Cookies and Tracking Technologies

 

When you visit our Sites, we and our third-party partners use cookies, tags, pixels, and similar technologies to operate the Sites, remember your preferences, analyze traffic, measure and personalize advertising, and understand how visitors use our Sites (including session-analytics tools). Some of these technologies collect information such as your IP address, device and browser identifiers, and on-site activity, and transmit it to the third-party providers that operate them.

The third-party providers whose technologies may operate on our Sites include: Google (analytics and advertising), Microsoft (advertising), LinkedIn (advertising), META/Facebook (advertising), Mouseflow (session analytics/replay), Adroll (advertising), Hubspot (marketing and analytics).

Your choices: For visitors in jurisdictions where prior consent is required, including the European Union/EEA, the United Kingdom, and state of California, — non-essential advertising and analytics technologies are not activated until you provide consent through our cookie banner, and you may change or withdraw your choices at any time via cookie settings link. You can also control cookies through your browser settings, and we honor recognized opt-out preference signals, such as Global Privacy Control, where required.

 

 

Surveys & Contests

 

From time to time, our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary, and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (email address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of our website.

 

 

Security

 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

To prevent theft, we never store customers’ account numbers, credit/debit card numbers or other information anywhere on our system. This information is processed securely in real-time only.

GiftBasketsOverseas.com is tested and certified daily to pass the FBI/SANS Internet Security Test. The live TrustedSite mark only appears on a website when that website’s security measures meet the highest security scanning standards of the U.S. Government, Visa, MasterCard, American Express, Discover. This means that GiftBasketsOverseas.com is consistently free of all known vulnerabilities that can be scanned for, and that it is immune to over 99.99% of hacker crime. Just click on the picture below to verify.

 

McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams GBO TrustCenter   

 

 

 

Disputes

 

Any dispute relating to your privacy or our data practices is governed by the “Dispute Resolution; Binding Arbitration; Class Action Waiver” section of our Terms & Conditions, which requires individual arbitration and waives class actions for U.S. users.

 

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