Meet Monica Miers


Monica's ability to co-manage her team of Customer Order Processing representatives while keeping them motivated is rare and valuable. Monica brings a positive attitude to everything she does from communication with regional managers to helping every order move toward delivery smoothly. She's a key part of making sure tons of people are happy, from customers to team members.

Tell us about yourself. What's interesting or fun about you? What do you love to do and why?

 

I love my family and I love spending time outside the city, even though I live in a megapolis. I dream about my own home with a large library.

 

 

And like most people I'm a big fan of travelling. I enjoy visiting new places no matter how far they are. Even at the place where you are living you can discover something new and amazing.

 

 

What are your favorite holidays?

 

 

My favorite holidays are New Year and Easter. I really like the atmosphere of anticipating the holiday. Every year I look forward to the moment when all my family gather together, and we all start celebrating this wonderful feast-day. Of course, Christmas and New Year are the busiest holidays in our company, and we are all buried in work. That's why for me it's a special pleasure to find a minute for preparing gifts and see happy faces and smiles of beloved people. As for Easter, this holiday is also closely connected with family traditions.

 

 

What are your favorite products in the GBO catalog?

 

 

We have a great variety of gifts and all of them are PERFECT. But anyway, I have some favorite products.

 

 

(1) Total Package - I really love flowers, but flowers with chocolates are even better!

 

 

(2) Sultan’s Palace Basket - The TEA & COFFEE GIFTS category is my favorite section on our website. A person who likes coffee will surely understand me. It looks pretty, it's an unusual gift, and people obsessed with coffee as much as I am will appreciate it. This set includes all the things you need for enjoying a coffee ceremony.

 

 

(3) Wine and Truffles Gourmet Extravaganza - This one is a good variant for Christmas and New Year if you want to please your relatives or business partners.

 

 

What do you wish customers knew when they call in?

 

 

I wish they knew that we are really there to help them. Every customer is valued for us, because it’s the people who teach us how to be better at what we do.

 

 

Since you're so awesome and talented, and could clearly work anywhere, what makes you love working at GiftBasketsOverseas.com?

 

 

Every day at Gift Baskets Overseas brings new challenges, and we all learn from each of them all the time. There is a genuine spirit of cooperation and shared goals all revolving around helping the customer. Making our customers happy is a thrill. We all support each other and work together to make our ideas a reality.

 

globus ico